Before requesting cabs through apps became commonplace, picking up a phone and dialing for a cab was the norm. Call us old school but we believe calling a cab this way lets us service our clients in a more personal fashion. A dispatcher shift consists of answering client phone calls and interacting with taxi drivers via our taxi dispatching software. A dispatcher must be quick yet polite, punctual, work well under pressure, and of course must be able to provide great customer service. 

Responsibilities and Duties:

- A dispatcher must answer each and every phone call quickly and politely. 

- A dispatcher must assist clients with any questions related to the service. 

- A dispatcher must be attentive at all times and be ready to assist any driver. 

- A dispatcher must ensure that each client receives their taxi cab.

- A dispatcher must ensure that each taxi driver is dispatched efficiently. 

Qualifications:

- You must be able to navigate and sort through information on a screen attentively and efficiently.

- You must be knowledgeable in the streets and landmarks of the city of Yonkers. 

- You must be computer literate. (E.g. be able to type at a quick pace)

- You must be bilingual. (Fluent in English and Spanish) 

- You must be able to remain seated for long periods of time. 

- You must be able to work independently and within a team. 

If you’re interested in the position then please apply below.